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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ME'Z products

Three-phase and single-phase asynchronous motors, brake electric motors, special-purpose electric motors
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  • Three-phase motors ME'Z
    Three-phase motors
    AIS, AIR, etc.
  • Single-phase motors ME'Z
    Single-phase motors
    AIRE, AIR3E, AISE, etc.
  • Motors for gearboxes ME'Z
    Motors for gearboxes
    AIR80RZ, AIR100RZ, etc.
  • Explosion-proof engines ME'Z
    Explosion-proof engines
    4BR , etc .
  • Engines for working with radiation ME'Z
    Engines for working with radiation
    4AC et al .
  • Multi-speed engines ME'Z
    Multi-speed engines
    AIR63A4 , etc .
  • Motors with electromagnetic. brake ME'Z
    Motors with electromagnetic. brake
    AIR71EK...AIR132EK , etc .
  • Move. with increased slip ME'Z
    Move. with increased slip
    AIRS et al .
  • Traction motors ME'Z
    Traction motors
    TAD 155-04-BU1, etc.
  • Highly specialized engines ME'Z
    Highly specialized engines
    AIRS, AIRU, etc.
  • Embedded engines ME'Z
    Embedded engines
    AIRVE, AIRV3E, AIRVS, etc.
  • Single-phase domestic motors ME'Z
    Single-phase domestic motors
    DUCK et al .
  • Electroacoustic devices ME'Z
    Electroacoustic devices
    ZVP, KLF, RV, RVP, KLRF, etc.

NEW TECHNOLOGIES GROUP

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